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Worldwide Partner Conference
FAQ
Find answers to your frequently asked questions.
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WPC 2015 Registration FAQs
 
 Subject to change. Additional information to be posted with official registration launch January 29.
1. Registration Support Contact Information
The Microsoft Worldwide Partner Conference Registration Team
2. Making Changes to your Registration
You may review and make changes to your registration information by visiting the Registration Page. Once you have logged in you may:
  • Edit or cancel your registration
  • View and print your current confirmation information
  • View and print a copy of your current invoice or receipt
3. Registration Cancellation, Refund, and Substitution Policy
All registration cancellations must be received online or in writing via email to wwpartnerconference@microsoft.crgevents.com by the dates and times listed below.
  • All Access Conference Pass
    • Prior to May 20, 2015 at 11:59 p.m. Pacific Time: Full refund minus $300 USD processing fee
    • On or after May 21, 2015: No refund
Substitutions:
Name change substitutions are allowed for all pass types for the same registration fee. Substitutions (pre-event and onsite) must follow the process below, or the new registrant is subject to paying the current registration fee.
    • The substituting attendee must be from the same company. The original attendee should not cancel the registration.
    • The original attendee must sign in to the active registration account. Select the Substitution option and follow the instructions. The Registration Team will email the new attendee instructions to complete the substitution.
4. Partner Up for the WPC Discount
When four (4) or more attendees purchase the WPC 2015 Partner All Access conference pass, Microsoft will provide a US $200.00 refund off the fourth (4th) through the tenth (10th) registrants' registration fee.
  • Registrants paying the all access pre-registration fees or above are eligible (i.e. anyone who has paid US $1,595.00 or above)
  • A company can receive no more than seven (7) total discounts
  • Refunds will be processed based on the MPN Partner ID associated with the registration. Partner IDs cannot be added or updated after July 16, 2015. Registrants from different companies using the same Partner ID are not eligible for the discount.
  • Cancelled registrations do not count towards this discount.
  • This refund cannot be combined with any other discounted registration fees (price points lower than US $1,595.00), cannot be applied to day/expo only day passes, and does not apply to sponsor or exhibitor codes.
  • Refunds are provided post event via the same method of payment used. Refunds will be provided to individuals based on the date registered. No refunds for any reason will be issued after September 14, 2015.
Each person that registers MUST provide a matching valid MPN ID. This allows confirmation and matching. Without a matching valid MPN ID, a refund cannot be provided.
5. Registration Codes
Registration codes are used to ensure registrants see certain questions and pages during the online registration process or provide registrants with different price points. If you believe you require a code, contact your Microsoft representative or account manager.
  • Are registration codes required?
    A registration code is not required. If you have a registration code, you will be prompted to enter the code at the beginning of the registration process. If you do not have a registration code, choose the option to "Register without a code."

Have additional questions? Contact the registration team at wwpartnerconference@microsoft.crgevents.com.

6..   Business Travel Support/Visa Invitation Letters

Business travel support letters are available for WPC 2015 attendees starting in January. Check back here for more information, or contact the registration team at wwpartnerconference@microsoft.crgevents.com with questions.