Mail Enabled Public Folder - Rejected with NDR

Susan Bradley writes "...Recently during a migration someone found that public folder mail enabled routing was not working. Turns out this was the problem: When sending e-mail messages to a... Read More >

Solution to Removing Additional Outlook Mailboxes

Risual writes "[by Jovan Davis]...even though the mailbox is still visible in the main Outlook pane. When right-clicking on the mailbox and selecting “Close Mailbox – Name” you may receive the... Read More >

Taking Dynamics CRM Mobile

BCG Systems Inc writes "[by Jeff Schrettler]...While Microsoft Dynamics CRM 2011 comes with built in mobile functionality, dubbed CRM Mobile Express, some organizations may have a need for more robust... Read More >

How to Add Foreign Currency Symbols in Dynamics SL

Synergy Business Solutions writes "...In earlier versions of Microsoft Dynamics SL, the Currency Manager module had country flags available to use as currency symbols. Starting with Version 7.0 these... Read More >

The Power of Personality Management

Slalom writes "[by Carl M Manello]...While we may not all be geniuses, whether in the arts or sciences, we can understand that personality is key to making things happen. Personality impacts the... Read More >

Walkthrough Setting up Dynamic Option Sets

PowerObjects writes "[by JoeCRM]...If you were to imagine a custom form in Microsoft Dynamics CRM where you could select any entity and any field on that entity you would realize a few things about... Read More >

NFC-Enabled Smartphones Rising in Popularity

Outsourcery writes "...Dan Tait, an analyst at IMS Research, said: "After seven or so years of false dawns and frequent disappointment, 2011 has proved to be something of a breakthrough year."Most of... Read More >

SharePoint 2010 and iPad Support

Perficient writes "[by John Roe]...There was an interesting update to technet recently describing how iPad support has been improved in SharePoint 2010 for viewing reports and scorecards. This is one... Read More >

Walkthrough SQL Server 2012 RC0 Installation and Configuration

PointBridge writes "[byMike Burger]...After you are satisfied you have exhausted your ability use the resources on the Planning tab (or if you are impatient like me), click on the Installation link on... Read More >

5 Considerations for Mentoring Customer Support Leaders

EMC writes "[by Mary Cay Kosten]...This isn’t the first time I’ve been asked this question. I’ve been asked this question in mentoring situations and have also had the opportunity to speak to groups... Read More >

How One Partner Found Event Success at the Microsoft Store

Barb Levisay RCP Mag writes "..."I am really in awe of the reach we were able to achieve through this event, even though we are a small partner[Rosebud Technologies]. This was beyond anything we could... Read More >

First Small Steps Toward a More Connected IT Security Force

Terminal writes "...Microsoft's live threat feed may have an even more important impact: It could lead the information security industry to share more data. For too long, companies have hesitated to... Read More >

Lync Momentum and Partner Opportunity

Scott Bekker writes "...President and CEO Andy Miller said, "The opportunity to leverage these key relationships is proving to be significant as evidenced, for instance, by our success and growth... Read More >

CRM Project Success Story from Requirements to Go Live

Neudesic writes "[by Stanley Ray]...Our client already deployed a very robust set of solutions to run all facets of their business including manufacturing, distribution, sales, marketing, and customer... Read More >

How to Recover an Unsaved Document in Office 2010

KnowledgeWave writes "[by Dan St. Hilaire]...Whether it’s a power outage or user error, we’ve all closed out of a document without saving it only to find out later we need it back. In Office 2010 you... Read More >

How Skype Acquisition Will Transform the Contact Center

Aspect writes "[by Mike Butts]...All B2C companies have a short window of opportunity to prepare their organizations to use video as a service differentiator, productivity booster, and revenue... Read More >

Going Mobile with CWR Mobility and CWR Mobile CRM 2011

Xrm writes "...Several improvements over the previous version of CWR Mobile CRM were packaged into CWR Mobile CRM 2011, including new features such as team ownership and custom activity types. CWR... Read More >

Implementing a Custom Change Data Capture System

Slalom writes "[by Bruce Hendry]...I recently found myself in a situation with a client where it was necessary to quickly implement update processes between a legacy transactional application and a... Read More >

Tech Evangelist Customers Key to Mobile App Success

Scott Bekker writes "...Looking to make a splash with a mobile app? Some customers are better than others. A study released this week by IDC, based on a survey of 50,000 consumers in 25 countries,... Read More >

The Classic Microsoft Refresh Cycle

Jon Roskill writes "...Partners, I sense momentum. We’re getting a sudden burst of buzz and I like it. Last year at WPC I said Microsoft was being massively underestimated by its competitors, Wall... Read More >